Awful customer service, item took 6 days to dispatch the item and a day to arrive yet they blame the delivery company? Before this order was placed I was told categorically the magic keyboard would not be launched until mid May, it then launched that afternoon, 30 mins after placing an order for the keyboard folio, complained, tried to cancel, spoke with someone within customer relations, was promised a call back and no call in a week, no wonder there are so many terrible reviews about Apple on here, it's time after time they abuse customers loyalty. Let's face it their grip on innovative tech is slipping and so many are on par or catching up, soon their abuse of customers will have its affect and they wont go blindly into new products and go with other brands