John M.

I have been with www.1and1.co.uk for sixteen years, hosting a couple of TLDs.
It recently dawned on me that they were billing me twice a year and their prices had gone through roof - about £150 per year - four times more than better hosting companies.
I tried to terminate the contract one day before it expired but then found that the process had to be completed by phone - and their lines were closed for the weekend.
I spoke to them and I was reassured that the billng would not go through then, lo, the invoice duly arrived.
I've spoken to them again and I've emailed them to get it sorted out, but no answer.
I think this is disgraceful and rather callous.
I would never recommend this company in a million years - keep
Their hands out of your bank account.

This company is a disgrace.
I was with them for three years and they gave me nothing but problems.
Every year, after promptly paying their online invoice, I would be pestered by overdue notices and threats of termination.
These took interminable correspondence to resolve; and it never was properly sorted out.
Finally, after paying the last bill through PayPal (I received a receipt from them), I found that I had been debited the same amount three times. Still receiving overdue notices and threats of termination.
Then, I found that FTP access was denied and every email attempt to contact Uswebhosting was returned as spam.
I have had to pay Nominet 12GBP to get my domain transferred to another registrar and Uswebhosting have charged me nearly 70GBP for the worst online non-service I have ever experienced, a lot of stress and anxiety - and the virtual destruction of my precious website.
They deserve NO STARS.
John McAllister, UK.
*******@blueyonder.co.uk