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John M.

Level 2 Contributor
United States

Contributor Level

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About Me

“Mr. Fixit”

How I Can Help

Computer expert and all-around geek. Machines talk to me. One of my favorite quotes is from Star Trek’s Dr. McCoy: “It’s a machine, Spock. You can’t argue with a blasted machine.”


Technology & gardening

5 Reviews by John


These people took three days, two emails, two ID verifications, and two credit checks until they sent me a message saying they don't provide service at my address. Just how %@*&#+! Incompetent can a company be?!

Tip for consumers:
Don't even consider MyGrande.com. The credit checks will lower your score. If you believe you have service and rely on their statement they will connect you, you could end up with nothing at all.


Once upon a time, this was a good website. But that was then, and this is now.

My advice for anyone considering joining today is, "Run away! Run away!"

Tip for consumers:
Avoid! Avoid! Avoid!

Products used:
No products involved in my case. This is just a very bad website.


There is a reason so many Acorn.tv users write bad reviews. It's rubbish/garbage. The video is choppy at best, assuming you can get it to work at all. There is no customer service. You'll be lucky to get a form letter after a few days, claiming to extend your service for a free month. That's all you're ever going to get from them. No help. No support. No nothing. Just a form letter telling you that you can have another month of rubbish for free.

It's very strange that free introductions work better than paid. Mine worked adequately before, but after they got my money, it stopped. My requests for help went unanswered. Just automated replies that they had received my messages.

You don't need to take my word for it. Read other reviews. They all say pretty much the same thing. It will work adequately using a browser or an Android or Apple iOS device. Otherwise you'll have problems. Don't try streaming it using Roku or Amazon Fire or Apple TV. Don't try to stream it from your Android or Apple device to your television set or to other devices.

Update 3/11/20:
I recently learned that most, if not all, problems with this website are related to whatever copy protection scheme they are using. Apparently it's antiquated security that isn't compatible with most modern devices.

Tip for consumers:
If you want to just watch on your Android or Apple phone or tablet, go for it. But if you want to watch it on a TV set or stream from one device to another, forget about it. Things that work fine with other streaming services or YouTube don't work with Acorn TV.

Products used:
Streaming Service


I would basically describe Suddenlink/Altice as "Not quite as terrible as their competition." All telecom companies are basically monopolies. They all charge as much as they can get away with. Wherever you are, you probably have up to two companies to choose from. AT&T is always the most expensive. The other company is usually slightly cheaper than AT&T. As it is with Altice/Suddenlink.

Starting this year, they jacked up their illegal "internet enhancement fee" another dollar a month and doubled my monthly price while reducing the data cap from 250GB to 150GB. How's that for a greedy company? My only alternative is to pay more even for AT&T or go without internet altogether.

Just look at all the bad 1 Star reviews here. SUDDENLINK SUX

When I had problems with Suddenlink, I contacted the FCC, assuming they would look into the issue. To make a long story short, that's when I leaned the FCC does not enforce regulations. That's the FTC which handles enforcement. But the FTC is overloaded with more important issues than to deal with us lowly consumer surfs.

Suddenlink/Altice is owned by some gazillionaire living in Switzerland. Good luck trying to fight a company like that. They don't care because their customers have no choice but to select them or another crooked utility. That's capitalism in the good ol' USofA!

UPDATE April 2021:
A friend gave me some tips on how to finagle a discount out of Suddenlink. Now I pay $45/mo for more data and faster than I'll ever use. I'd describe here how to get it for yourself, but to say it was complicated would be a huge understatement. So all I can really say is that it can be done, but you'll need luck and a whole lot of patience and perseverance.

Tip for consumers:
Check your bill for "Safeguard". That's a monthly fee to "maintain" the internet coax cable within your house. It will be there unless you specifically tell them you don't want it.

Products used:




Online you'll find many, many serious complaints mixed with brief, 5-star reviews about this company. Do you know what that means? It means the company writes their own glowing reviews to offset all the complaints from angry customers. This happens whenever you encounter a sneaky, dishonest company. There is a good reason the BBB gave this company their lowest rating of F. I almost placed my own order, but discovered their advertised "sales" are fake and delivery can take forever. Don't believe a word they say. Once they have your money, you'll be at their mercy.


John Has Earned 11 Votes

John M.'s review of Dave's Garden earned 5 Very Helpful votes

John M.'s review of Suddenlink Communications earned 2 Very Helpful votes

John M.'s review of Mobile Home Parts Store earned 3 Very Helpful votes

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