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John M.

Contributor Level

Total Points
81

1 Review by John

  • Flighthub

4/7/17

I booked a flight to Vietnam and realized within the hour that one of the month I input was wrong while doing the print out. I immediately called them and was told that the only way was to cancel the tickets and rebook again and there will be a cancellation fee of 75$ per ticket. I insisted that it was a bit too steep but was given no alternative.
I rebooked the tickets again and a couple days later I read the cancellation policy and found out that I was not given the alternative of extended cancellation policy for an additional 19$ Within the same day by 1159pm est by either going online or call customer support. I called them again and it took about 2 hrs to finally get hold of customer service and asked them why was I not given the choice of extended cancellation policy plan and was told stories to avoid refunding me the differences.
They are big time thieves trained to gig deep into your pocket.
Stay away adios flighthub never again.

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Sarah C. – Flighthub Rep

Hi John,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

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