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John L.

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1 Review by John

American Express Travel

  • American Express Travel

“Seems like a low end service built by a college student”
11/9/17

I am switching my Platinum Card to a Chase Sapphire. Amex Platinum and it's website are terrible. Not at all premium experience. The website frequently freezes. It takes forever to book anything. Then if it freezes, you often find that you cannot tell if you did or did not book a ticket. The phone tree is awful. Online chat is horrible.

Done with you AMEX

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