We received a used desk from them sold as new. When we gave an honest review on their website about the product, they refused to publish it. So, do not trust reviews on officedepot.com. They only accept good or decent reviews. The desk we received had children's marker drawn all over it and obvious wear and tear. I am disappointed to know that Office Depot doctors their reviews. Nothing about the review was inappropriate and we were actually kind about how they handled the return. I would deduct at least 1 star from every product on their site to get an idea of the real review.