Had to Cancel rental months in advance due to covid and tried to get my refund. I called and emailed them at least five times and never got a responce. That was last summer. I would never use them again. I can't believe they're still in business.
Hello, John. Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered while using our services. We have since updated our cancelation policies taking into consideration the Covid-19 virus and travel restrictions. Please note the cancelation policies are included within the booking details and should a guest have any questions, our guest services team is available 24 hours a day to help. We hope you'll give us another chance to impress you next time.
Hello, John. Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered while using our services. We have since updated our cancelation policies taking into consideration the Covid-19 virus and travel restrictions. Please note the cancelation policies are included within the booking details and should a guest have any questions, our guest services team is available 24 hours a day to help. We hope you'll give us another chance to impress you next time.