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I've been reading a lot of negative reviews about fanatics and would like to say I've placed over 30 orders in last year or so because of the awesome selection and great prices they have and have NEVER had a problem! I've returned many items because I ordered wrong size and NEVER experienced any problems getting a credit and/or the right item. On the few times I had to speak to customer service, once due to shipment lost by FEDEX, customer service was pleasant and responded quickly to the problem. I think Fanatics offers great fan gear, great prices, easy ordering and returns and great customer service. I say shop with confidence on Fanatics.! Well done.
Tip for consumers:
Check the SALE drop down menu for amazing merchandise at amazing prices!
Products used:
Clothing, equipment , fan gear, memorabilia.
Elysha responded to my inquiry of a shipment lost by FEDEX. She responded promptly, kept me updated, and got me a replacement shipment in a timely fashion. Thanks. See a lot of negative reviews for FANATICS. A bunch of sour grapes! Fanatics provides awesome merchandise and amazing pricing and deals and GREAT customer service! They provided me with my own personal sales Rep I can contact to place orders with and submit question about orders and merchandise. I get a reply within hours!
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Ijust had to write this because of all the very negative comments Ihave seen' I ordered this item...
Hello John, we are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We look forward to the opportunity to serve you again soon. Sincerely, Julian