I ordered a Bobblehead for a Christmas present. It arrived on time but the logo was upside down. I contacted them immediately and they said to peel off the logo and put it on correctly. It would not come off.
They said to wait till after Christmas because they were very busy and they would correct the problem. They made the error. It was not like the proof which I approved. There was no argument.
After Christmas they agreed to repair the bobble head, They wanted me to ship it to them AT MY COST! Shipping to China was about $100.
DO NOT DO BUSINESS WITH THIS COMPANY