John K.

Although the watch was securely packaged overall, there was no separation between the case back and the folded bracelet. It was steel on steel and in the course of transportation the bracelet rubbed on the case back and marked it. If anyone is going to scratch a new watch of mine, best it be me and not the supplier! This is something that is easily prevented with padding between case back and steel bracelet. This experience of mine with your company makes me wonder if future purchases should be from dealers that offer the original boxes where the watch is on a cushion and although the cost would be slightly more, the item would arrive in an unmarked and pristine condition.