I have been dealing with Halfords for the past four years now. I will never go there again after yesterdays debacle. "Again" I was subjected to "I dont know; maybe; not sure; hold on etc". Calls, emails, promises, broken promises etc etc.
To add insult to injury I asked the guys name. John he said and them said "They call me storm". He hadn't hands to wipe his ass, didn't help in the least but felt it important to inform me of his nick name. Beggars belief!