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John J.

Contributor Level

Total Points
80

1 Review by John

  • Southtree

8/7/16

I am a big fan of Southtree transfer services. They have earned my confidence and respect by the way they care for their customers and the quality of the final product. I dont even mind that Im forever embarrassing myself on these old tapes; I feel good about Southtree and I do recommend them often. For comparison let me share my previous experience with a video transfer service that made me leery to repeat the process until Southtrees customer reviews convinced me to take another chance.

More than a few years back, I had one of my videos transferred onto a dvd by a service provided through a local drugstore. The process was long, and I was kept in the dark throughout the entire processI was not sure if my tape was lost or in a techs hands. My original video tape had a short blank spot followed by at least 30 minutes of additional footage. The service I used did not include this extra time on my dvd and cut the transfer as soon as it recognized a blank spot, there was no human involvement. I didnt feel this service cared one way or the other if they lost my video and didnt bother reaching out to me with my complaint.
To date I have had four orders of multi tape shipments transferred onto dvd by Southtree. First of all, they ask you to post onto their fb page what you are sending and they respond! Then every step of the way they email you about your material and inform you which part of production it is in. Then after shipment you immediately have a tracking number. They have great prices (many sales!) and they offer a variety of upgrades. Southtree amaze me on how fast they are able to process my orders. Soon I will be moving along to preserving my photographs.
As Im getting older, and there is not always a tomorrowIm happy to have found a service that I trust and finally get this long wanted process completed.

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