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john j.

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1 Review by john


Don't order one unless you want one for this time next year. I tried to get one for a gift for someone else's birthday on 7/24, figuring that more than 2 weeks would be plenty of time - WRONG! I placed an order on 7/08/20. I contacted them on 7/17/20 because I still hadn't even received a confirmation of my purchase, although they did have my money. They "FINALLY" responded on 7/22 and said, "Unfortunately, we are out of stock on the chiliBLANKET at the moment. That is what is affecting shipping. There is no way at the moment to ship it out sooner. It is expected to be restocked in Late August". On the 7/25, they sent half of my order. I contacted them again on 9/08/20. They "FINALLY" responded on 9/11/20 and said, "I've just heard back from our fulfilment team and I'm happy to say that we've received our stocks and are adjusting our inventory levels. The team will push for shipping by the end of next week the most". It's now 9/27/20 and I still haven't received my order from 7/08. Note that when I placed my order, there was no mention of "out of stock". I'm about ready for a lawsuit.

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