I have had excellent experience with Jafrum I have purchased a jacket, chaps and a vest from Jafrum and have been quite happy with my purchases the only problem was when I bought the chaps and had to return them, the shipping cost and delay of having the right size was minmal. Upon learning that they ship 7.5 miles from my house is why I wentto your Charlotte locationand was greeted by your staff and taken care of imedatly