I made the mistake of signing up for a year based on past experience with eHarmony (years ago). After an hour of looking through their "matches" (online because I could not get into the app), I realized I had just wasted $500. They will not refund. They will not let me out of the agreement. Nobody who believes in their product would have such policies. Take Bumble. It's orders of magnitude better, and you pay by the month. Be warned.