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John H.

Paducah, Ky

Contributor Level

Total Points
82

1 Review by John

  • Factory Authorized Outlet

5/27/21

I ordered a metal shear called JobFox from them at ebay when I got it I let it sit in my living room untill I was ready to open the wooden box it weight is 120 LB so I left it there untill I was ready well 3 months went by and I got someone to take it to the garage and when I opened it up I found it to be damaged badly so I contacted them and they wouldnt help me in any way I sent pictures many of them and even showed that the front of the machine was not bolted down just the back side they still would not help. Then I contacted Woodstock international who makes this product I have a two year warrantee and they said my warrantee was void because it was shiped damaged so now what is a disabled Vet to do I cant afford to replace it I saved money for over a year to buy this and all I got is crap! So beware!

Tip for consumers:
Make it a point to open your product the same day you get it I waited to long and found lots of damage and they would not help me with this problem I am a disabled Vet I had to save money up for over a year to buy this shopFox and to find it badly damaged and I pleaded and sent pictures and it made no matter to them so be very careful when and if you buy from them.

Products used:
Shop Fox 3 in one shear machine

Service
Value
Shipping
Returns
Quality

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John H.'s review of Factory Authorized Outlet earned 2 Very Helpful votes

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