The Good: ETSY was very responsive to my telephone call and quickly issued refunds for my two recent transactions...
The Bad: ETSY allows new Sellers that sell but never deliver. In my two recent cases ETSY says the Sellers no longer sell on ETSY (even after my credit card transaction had processed on ETSY days prior)... I wanted to reveive my items...
The Ugly: ETSY has allowed Sellers that only use PayPal. To me, PayPal does Not offer the same level of Buyer protection as Mastercard or Visa.
Seller screening is needed...