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Rather than respond to my complaints, and offer me a refund, Elia was focused on accusing me of being a troll to get business for other places. NOT SO, and if this is typical of how Cudoo responds to its complaints, I'm GLAD they're outing this BS attitude toward me. I won't get my refund, but I absolutely think they're in the wrong for not at least addressing the specifics of my complaint. Way to go Cudoo. Pathetic.
Tip for consumers:
Think twice.
Products used:
NONE
Unlike the other reviewers, I had a negative experience with CUDOO ASL class. First, the video demonstrations are from a left handed person, so it doesn't match most people. Second, the motions of the videos don't match the simplistic views depicted in the sketches, sometimes outright disagreeing! And finally, they seem to require you to know SOME ASL before you start their FIRST lesson.
But after many emails back and forth, Cudoo did in fact refund my purchase price, even thought it was purchased through a third party vendor. I did appreciate that, and its why I elevated to three stars from the one star I started with. Software wasn't for me, but at least their customer service finally came through.
Tip for consumers:
Make sure you know what you're purchasing.
Products used:
None yet
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I purchase the first level of asl and was very excited to begin. After I watched the intro...
"John" registered for our incredibly popular and very affordable ASL master class for 2 minutes with the intention to give us negative reviews. He asked for and was granted a full refund with no questions asked. He managed to write a review on every site he can find within minutes. His comments are all completely false and are an obvious feeble attempt to drive people to "alternatives." Unfortunately, some people are simply haters.