John H.

I signed up for Instacart with the hope of getting groceries. After an extensive list, and a lot of time invested I placed my order. I received a confirmation email which was then followed up by an email saying that my account had been deactivated. I emailed them twice and made 4 phone calls. No one could tell me why it was deactivated or help me with trying to reactivate it. I as just told that they would contact me back. Which they simply never did. I've never had such a bad experience trying to spend money. No manager or specialist would answer the phone. They would just keep you on hold until you eventually hung up.