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John H.

Contributor Level

Total Points
84

1 Review by John

  • StubHub

12/6/18

I bought tickets last week. I was told they were delivered. Checked the delivery address and it went to an address I haven't lived at for years. I typed in my current address and it still went there. I called and asked if I could get new tickets, they said no. I asked if I could get a refund, they said no this is your fault. I will be involving the right personnel to reconcile this in any way possible. THIS COMPANY SUCKS DO NOT USE THEM EVER. Use ticketmaster, they are great.

John H.

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Mary H. – StubHub Rep

John we are so sorry to hear this as this is never the experience we want our customers to have. We will reach out via private message here so that we can get your account info to look into this for you. We want to get this experience turned around!

John Has Earned 4 Votes

John H.'s review of StubHub earned a Well Said vote

John H.'s review of StubHub earned 3 Very Helpful votes

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