Member since November 2018
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Jos A. Bank
We ordered my suit 1-1/2 weeks before my Dad's funeral, got fitted, assured it would be ready for visitation. We picked up the suit- did not fit at all, way too small despite being measured. We returned the suit and were told they fitted me for a Fitted Suit and I needed a Traditional Suit6. Store manager assured us the correct suit would be in within 2weeks. We called 3x, went to Store 6 weeks later (as no one called that the suit was ordered)-- no suit. Store manager assured us that the correctly tailored Traditional suit would be FedEx'd to us within in 2 weeks. 2-1/2 months later, the suit appeared on our doorstep--- same original suit, still doesn't fit. Very poor service.
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i've wasted about 2 hours placing an order on josbank
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It took over 1/2 to figure out how to order. I asked an associate through chat and he quoted me...