As a buyer I love eBay and can get great deals - although not as easily as in years past. As a seller I am constantly aware of the high cost of doing business on eBay, so it stands to reason that, as eBay continues to increase my cost of selling, my prices must go up and buyers, like me, can't get as good of a deal as in years past. One simply leads to the other. EBay does a good job of providing a safe buying environment, and their site continually improves with regard to features and ease of use.
On the selling side, eBay has some major issues. EBay now makes profit on the amount charged for shipping – even though sellers like me charge actual shipping COST. Unbelievable! I've read many stories of good sellers being suddenly shut down without any explanation from eBay. Many times these sellers made their entire income from eBay sales. Ebay has been, and is currently being, sued for callous acts of this sort. EBay makes it literally impossible for a seller to give anything but positive feedback to a buyer - even if the buyer is a liar, cheat and overall a--hole. EBay cares 97% for customers and about 3% for sellers. It's virtually impossible to get unfair negative feedback removed from a seller's record because of eBay's gigantic "customer is always right" bias. It's just a sad fact! Problem is, unhappy sellers can make for more unhappy customers.
I urge eBay to consider the once all-powerful Howard Johnson restaurant chain. The owner(s) sat back and counted their money - resting on their sizable laurels. Meanwhile, a guy named Ray Kroc took a small hamburger stand and worked his butt off to build it into a behemoth restaurant chain - never resting and always re-investing his profits into more and more locations. The chain is called McDonald's! By the way, the Howard Johnson restaurant chain, once the country's largest, no longer exists. Not even one location survives! EBay should keep an eye out for all the other web sites vying for the top auction site spot. EBay better not ignore and mistreat their sellers much longer. There WILL be another Ray Kroc out there who'd love to welcome those sellers to his site!
There simply isn't enough room on this page to explain ALL the bad things about selling on eBay. But, their huge size still enables me to make money, so I will keep looking for the right alternative selling site while I swallow my pride as an eBay seller. C'mon Ray Kroc, Jr. Where are you?!?!