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john g.

  • 1 Review
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Experience: Home & Garden

Member since September 2020

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1 Review by john

9/8/20
I ordered a celluar shade from justblinds.com. I noticed when I unboxed it that the brackets were a little unconventional. They have 2 very small springs that pop out at the slightest provocation.

I installed the brackets on my window but when I tried to install the shade the springs in on of the brackets popped out again and were lost in the carpet.

I consider this a serious design defect, I have other shades in my home but I have never seen such a flimsy setup. We take are shades down periodically to clean them, but there is no way you could do that due to the flimsy brackets and springs taht pop out.

I did a chat session asking for an RMA to return the product but they refused so I am out $90 because I will never put this blind up in my home.

I checked the Better Business Bureau of Houston, TX - justblinds.com has a 2 star rating and an alert that justblinds.com has developed a pattern of complaints. I take that to mean that this is a common occurrence.

If you are looking for blinds and shades, I would look elsewhere.

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