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We ordered 440 cartons of Engineer wood flooring from Fuzhou Joshua Building Material Trading Co. LTD via Alibaba.com We were told repeatedly by the supplier that the products were ALL shipped. Two months later, we finally receive the product - very late delivery - and found that 202 of cartons were missing! That is half of our order. When confronted the supplier claims that she did not have space to deliver all the products. But would not tell us why she did not inform us of this when she delivered AND actually LIED by telling us all products were shipped. They refuse to give refund and now is IGNORING ALL MESSAGES. ALIBABA continues to allow this company to sell on their site despite a formal complaint being put in. The vendor's Alibaba ID is cnjoshua the Alibaba Complaint Case ID: *******
Tip for consumers:
DO NOT USE THIS SITE! TOO MANY FRAUDS AND YOU WILL NEVER GET YOUR MONEY BACK IF ANYTHING GOES WRONG
John F.'s review of Alibaba earned 8 Very Helpful votes
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