This appeared to be a well organised web site with well thought out details of their products and spares. Placing an order was easy, but contacting them since has become difficult. Upon attempting to send an email, it was subjected to a security code, which was impossible to copy. Hence an email could not be sent. I placed an order on 02 April 2010, which should have arrived by special postal delivery within 3 / 4 days. I am still waiting for the order to arrive.