Johnel W.

I had ordered a baby blanket for my brand new niece who was born almost a month ago. I ordered the blanket from there store in National City, Ca on June 3rd. Lady told me 10 days so I was like ok 10 days no problem. I happened to be in the mall where the store was at and decided to stop by to see if maybe my order was ready but they just forgot to call me. Nope turns out they did the blanket without my niece's birthday day which I had clearly written on their order sheet clear as day. How in the heck do you do that! So the lady informed me as I was at the store that they had to send the blanket back so they could do the date on it and that the blanket would be in by Friday. I honestly think these people had no intention of calling me to tell me the situation. I feel like if I hadn't gone in today they would have never told me there was a delay yes by only a couple days but it would be good customer service to let the buyer know. Once I get the blanket I will no longer be doing business with them I will take my engraving services elsewhere