It took me 5 calls over 2 weeks to get an answer to 1 question, after receiving 5 different responses. Seems if a borrower files for BK PROTECTION (Mine was strictly due to Covid) Quicken refuses to update any loan information to any of the credit bureaus. I never missed any mortgage payments and all payments were on time, some as much as 3 weeks early and my home was not part of my BK. Seems like I'm locked in to Quicken whether I like it or not so their the only ones with access to my conventional loan and payments.
I'll figure a way around this, but beware!