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John D.

Contributor Level

Total Points
80

2 Reviews by John

  • WWEShop

7/10/20

Website never asked me for a shipping address. Took the information from PayPal, which hadn't been updated since I moved, and didn't display this until the order had been placed. Immediately emailed them with the only order number provided in the confirmation email, their email support said it wasn't a valid order number. (Turned out to be a PayPal transaction number.) Tried to call before any items shipped, was told I'd be called back by a supervisor. Finally got a call after the first package already shipped to the wrong address, was told only one of the three shipments (some items were preorder) could be changed, and that I could call the support number again and cancel the other items and reorder them. (Isn't this guy a support supervisor? Can't he just do it while I have him on the phone?) In the end, even the shipment they claimed to change ended up shipping to my old address.

Let's not get into the fact that FedEx tracking went from "Pending", "Pending", "Pending", "Delivered", with no opportunity to have the package held at an office.

I'll just buy AEW stuff or maybe bootlegs off Amazon or eBay, at least those sellers are reliable and can actually help their customers.

Tip for consumers:
Double check your shipping address. Absolutely do not submit your order before your confirmed shipping address is displayed to you, even if that means not ordering if it isn't.

Products used:
None, no products were delivered to me.

Service
Value
Shipping
Quality
  • YesStyle

5/22/17

Great selection and prices, just wish they had more items in typical "American" sizing. Site can be slow to navigate due to the way it loads, but is presented well.

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