UPS left gallon of varnish in front of office overnight after hours. It froze and burst. They referred me to Jerry's to get it reshipped. Jerry's wouldn't unless I opened the gooey box and took a picture of the damaged container. By then, the box was in the dumpster. I've been tolerant of their excessive delays in shipping for years but this is the last straw. Never again. Order Number: J85HF0