John D.

I have recently had two experiences of problems with burning discs of movies that I have made, warranting me to call your support team for help. On both occasions that I called, one day apart from each other, I spoke with a young lady both times whose name I believe was Elise. I was very impressed with her helping me get through my problems and was equally impressed with her friendly demeanor and courteousness throughout our whole transactions time element. She was very knowledgeable in her advice to me and was very kind and understanding. I recommend you immediately give her a BIG raise, and bill me for it if need be. But, as long as it's not too much of a raise... I'm only on Social Security.