John D.’s Reviews of Nordstrom Rack & more

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Department Store

“I'd say, Take your chances. *MINE TURNED OUT GOOD*”

12/25/19

I ordered something from Nordstorm Rack, as a gift (was sending to somebody else in a different states residence) then a day later I came on here and seen all the bad reviews so I decided to try to cancel before it ships out (beware it does say to cancel within two hours)
I see all these comments saying they got the wrong thing, or didn't get a shipment (email notification too)

I just called them, was patient with them through a period of maybe 7-10 minutes, was told I'll get a cancellation email within 24-48 hours.

Got the email & refund to my bank by the next morning

I personally was satisfied with the customer service.

** I DID USE PAYPAL** not sure how much of a factor that is.

Don't get upset with it too fast, just be cooperative and patient with them and try to cancel within the next day because that's what I did.

Tip for consumers:
Try a small order first. Don’t go spending hundreds. Most complaints I see have to do with some things ordered being wrong.

I’d do some deep research first.