Automatically billed me, when I complained 10mins afterwards when I realised the error they refused to give me my money back. They have also not responded to my request for my details and to speak to their GDPR officer. Closed my account after I complained and "bought" leads
Spam email, poor customer service. Avoid at all costs.
* Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We did reach out to speak to you about this but you did not respond.
We will always refund unused credit packs, but we cannot refund used or partially used ones as we cannot retrieve the online marketing already carried out for your business.
Our Customers Success Team cannot deal with legal enquiries so please do send your letter to our legal address:
40 Eastbourne Terrace,
London,
W2 6LG
Kind regards,
The Bark Team
John Has Earned 7 Votes
John D.'s review of Bark earned 7 Very Helpful votes
Hi John,
We did reach out to speak to you about this but you did not respond.
We will always refund unused credit packs, but we cannot refund used or partially used ones as we cannot retrieve the online marketing already carried out for your business.
Our Customers Success Team cannot deal with legal enquiries so please do send your letter to our legal address:
40 Eastbourne Terrace,
London,
W2 6LG
Kind regards,
The Bark Team