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About Me

Just an average Joe with an intense interest in dogs.

How I Can Help

I have no technical expertise but hope that my expressed experiences with sites will be helpful to others. I must admit that I get more from Site Jabber than I am capable of contributing.

Interests

Dogs, mountains, oceans, native wildlife, and wide open places.

28 Reviews by John

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American Express

American Express

10/13/13
First, not all American Express Cards have an annual fee. i.e. If you belong to Costco, you can get an American Express Card for free with rewards, such as, getting 3% back on gas purchases anywhere. The rewards will vary according to the card used, so pick your card carefully. Their customer service is excellent and from AMERICA!

Recently, I had a battle with United Airlines to refund a ticket price due to my sister having cancer and not being able to fly. Her oncologist stated that she should no longer fly. I sent a letter from her doctor to United Airlines and United refused to give back any money despite the fact that they stated they would do so. I fought with United for over a month and then decided to dispute the charge with American Express. American Express asked for my documentation and had the matter settled within 5 days. United gave back 100% of my ticket price.

Not many companies appear to go to bat for their customers or use their resources to help them. Most companies are simply out to get whatever they can from you and forget that YOU are the customer resulting in a loss of business for them. American Express breaks the mold and will do whatever it takes to help their customers. Kudos to American Express.
Malwarebytes

Malwarebytes

10/6/13
This program is fantastic but it is for MALWARE only and NOT intended to be an anti virus program. It is reliable, works in conjunction with my antivirus program, and has saved me from many potentially malicious "Malware" attempts. You would be shocked at how many there actually are. It also detects "Adware" that is suspicious, informs you, and quarantines it. You can review this "Adware" in the Malwarebytes program and either keep it or discard it.
This program is user friendly and was recommended by a friend who works for Dell. Lastly, if you want something that it blocks, you can add whatever you want to the allow list. Read about it at Cnet.com. If you want real time protection, you need the Pro version which costs about $25-$30. The free version simply lets you scan for malware after the fact.
Credit Karma

Credit Karma

5/28/13
Finally, there is a totally free credit monitoring agency which allows you to access your credit scores anytime and instantly. They make their money through advertising and offer tempting products ranging from low interest car and house loans to low interest rates on credit cards, some with an introductory rate of 0% interest for a year. Yes, you can migrate your other cards to this no interest 1 year card.
-You can consolidate all your cards on this site so that you can see balances, graphs, and other useful information.
-There are so many features to this free service that I cannot begin to tell you all of them. I urge you to at least visit the site and play around.

GREAT ARTICLE ABOUT IT
http://finance.fortune.cnn.com/2012/01/03/the-end-of-paid-credit-report-monitoring/

Video For Phone App:
http://lifehacker.com/5991042/credit-karma-for-android-monitors-your-credit-for-free-shows-you-reports-anytime-anywhere

Have fun.
Norton

Norton

9/2/13
There has been a tremendous turnaround with Norton. A few years ago, I got rid of Norton due to it's unreliability and poor screening for viruses. Also, it used to be next to impossible to remove the program, and they used to sneak it on your computer when you downloaded something else. They have really turned this company around and I give it the highest ratings. Norton catches almost everything, except malware, and is very reliable. I currently use Malwarebytes (Fantastic program) in conjunction with Norton. I have not had one issue since doing this. Both are constantly catching something, and I would recommend using both. POST NOTE: The difference between using the free Malwarebytes and the Pro version is that the Pro version catches malware as you surf (real time) while the free version is an after the fact scan.
WowWay

WowWay

5/30/12
Excellent customer service and provider. No more customer service from India, and no more of India trying to sell you a service package without helping you. AT&T has gotten too expensive, provides the worst customer service (See Consumer Reports article), has restrctive hours for help with the Internet, and the products are below average. WOW gives you 15MPS Internet connection as compared to AT&T which gives you 3MPS, if you are lucky. Also, WOW is AMERICAN based and is located in Colorado Springs with customer service 24/7 in Colorado and Alabama. They give you a phone service (land line) with free toll and incoming calls plus 100 free minutes for local and long distance/month.
I urge you to look into their services, if it is located in your area. The cost is only $7 more per month, and you can negotiate price and have your installation waived. The only drawback is outsourcing installation. INSIST on having a WOW employee install your lines, and do not be afraid to ask the installer if he is contracted. The contracted individuals will not do anything which is not their job but WOW employees will help you with everything from setting up email to figuring out how to set up other devices you might have, such as, Roku.
Costco

Costco

12/11/12
I am very pleased with Costco and find their prices reasonable. Their selection is not good, and there are times when you cannot buy the same product because they keep switching their inventory.
Costco is no bargain for fruits or vegetables. I was extremely disappointed to find that some of their fruit in plastic single serve containers were from China where there are no controls. I called corporate headquarters and they told me that they visit China and inspect the production of fruit. I highly doubt that this is the truth and suggest that you always look for the country of origin for your food.
RoboForm

RoboForm

1/3/12
This is a very convenient program, and I would recommend it. The older version is a bit better in that the newer version has problems with accessing banks and some other sites. You will have all the ID and password information there, but it now takes more steps to get to some sites. The older version took you to the site with one click. Also, everything is encripted so you do not have to worry. Lastly, it is not currently compatable with McAfee but this comes as no surprise knowing all the problems McAfee has.
Go to Cnet.com and you can get a free version but the free version only permits you to use approximately 10 passwords and IDs. If this is all you need, go for it at no cost to you.
1channel.ch

1channel.ch

9/19/13
** I just found out that "VOLDY.TO" hijacked 1Channel** 1Channel is now called Primewire NOT "VOLDY.TO** VOLDY.TO will put malware on your comuter;

This is a great steaming site with many movies and TV programs of today and yester-year. The streaming can be slow, except for 'potlucker' and 'sockshare' which do not require a download. Lastly, be circumvent with your downloads and plug-ins to view movies. I have found that simply closing the download box and re-clicking the play arrow does the trick without downloads.
HP

HP

8/28/13
Great laptop but horrendous customer service (India again) and poor sales persons. I came very close to mailing my $1265 custom laptop back to HP due to the salesperson lying to me and having to purchase additional items to install what they sold me. 1. The salesperson lied about the number of CD/DVD slots I would be getting. They told me 2 and there is only 1. I wanted two for copying CDs/DVDs. 2. He assured me that customer service would NOT be India but the Philippines. It IS India and twice I could not understand them and they could not understand me. 3. The salesperson sold me a "kit" to put a second solid state hard drive in my laptop. When I received it, I realized that I now had to purchase an installation kit. 4. HP does not publish adverse reviews, so do not go to their site for reviews. They cherry pick what they want you to see.

The computer gets 5 stars while sales and customer service gets 0 stars. This averages to 3 stars.
TripAdvisor

TripAdvisor

7/24/13
They might provide a good service but will not leave you alone with email spam and incessant mailings. They will not let you unsubscribe despite the fact that there is a link to do so. I will not deal with a company who constantly sends me spam when I ask them not to do so.
Panasonic

Panasonic

10/22/13
Their products are excellent but their replacement batteries for a cordless phone are WAY out of line. They wanted $21.95 for a replacement battery where I got the same Panasonic battery on Ebay for $7.99. Yes, it was new and still in the original Panasonic packaging, and I did not have to bid on it. The mark-up for their replacement parts are unacceptable, and you can get much better deals with OEM parts on Ebay or Amazon.
Quicken

Quicken

2/7/13
I was sold on Quicken for years, until I lost all my bank account data for 2012 The program only included entries up to 10/2011 and it is now 6/2012. All data in my back-up file on my desktop was the same. I called customer service and, of course, got India. Instead of giving me support, they wanted to charge to help me. Indian customer service is a scam. To date, I have dropped all services from AT&T, MacAfee, Dell, and many others. There are companies in America who only give American customer support and they are fantastic. I urge you to ensure that you do not get India as customer service, if you ever buy a product. They are a greedy and dishonest group who will try to mild every dime from you and still not be of any help. Thank God I had a back-up on a Western Digital external hard drive which permitted me to restore my 2012 information. STAY AWAY FROM INDIA!
Jewel Osco

Jewel Osco

8/12/13
This is just a warning for buy one get one free. Jewel raises the prices so that it appears you are getting a great deal with the 2 for 1 deals. I went to buy pork tenderloin on a 2 for 1 advertisement and noticed that the regular ones, prior to the ad, were selling for $4.99 / lb. During the add, they were selling for $6.99 / lb. The bottom line is know your prices so that you do not fall for this type of advertising scheme.
AT&T

AT&T

5/7/12
This is a letter sent to AT&T Corprate Headquaters. It summarizes their sevices.

To Whom It May Concern:

I wanted you to know that I will be canceling my phone and Internet services provided by AT&T for the following reasons:

1. I will no longer deal with India customer support,
2. Your Internet is too slow, and I have the Pro version,
3. Your office hours for customer support are unacceptable.

I tried to upgrade my service with you and all I got was the run around with a bunch of automated questions. Then I was given an automated response stating that your offices were closed.

WOW! has customer service 24/7, you speak to a human being, and they are from America. As you know, Consumer Reports latest issue rates your business quite low and WOW! gives more for less money.

With the customer service you provide in conjunction with the Consumer Reports article, I am confident that I am not the only individual who will be switching providers.
Roku, Inc.

Roku, Inc.

12/24/12
Roku worked quite well until the guaranty was up after one year. Currently, I need to reset the unit at least 4 times a week because it fails to connect with my wireless network. As for customer service, we are back to India that refuses to help you unless you purchase a contract with them for at least one year. This is about $90 which exceeds the cost of the unit. No, I would not recommend Roku.
LinCare

LinCare

6/4/13
Lincare used to be a 5 star operation. They were bought out last year and have gone down the toilet since then. Staffing appears to be inadequate, and the individual who delivered my mother's oxygen today both lied and was lazy. He lied about the oxygen machine he was delivering, and he acted as if he was doing me a favor by doing his job. He did not even deliver all the proper supplies for the machine. I hate to go back to Apria Heathcare but at least they are predictable with their incompetence. God help us when Obama Care fully kicks in.
Dell

Dell

3/30/12
The product is good but customer service stinks. Try calling for help and you'll get India that will refuse to give you an American agent. Then they try to sell you additional customer support. I have a $1500 Dell and cannot get America to help me so I'm going with Apple.
Netflix

Netflix

1/7/13
I bought a Roku so that I can watch Netflix from any room. I had already cancelled my DVD orders due to the price increase and the arrogance of the CEO who stated, "The increase is nothing more than a latte". My Roku worked fine with Netflix until recently. Currently, it will not connect, and I know that it is not Roku because everything else on Roku works.

Does Netflix WANT to go out of business? I will now cancel my Netflix streaming and watch their stock continue to plummet. FYI, after the increase, the stock went form over 300 to approximately 60. I no longer want to deal with this ineffective company. There are many alternatives.
Abe's of Maine

Abe's of Maine

2/25/13
This company sold me a 5 year extended warranty for my Samsung LCD TV, and repairs were to be done by www.myrepairtech.com. Now that I need to use it, this company is nowhere to be found. Since Abes of Maine sold me this extended warranty, they should be obligated to have my TV repaired. Not going to happen.
Match.com

Match.com

6/2/13
I signed up for their trial period only to find that the so called trial period only lets you view profiles and receive a message. You could not answer the person unless you joined and paid. I became a bit suspicious by this practice because a trial period is supposed to let you try the product or service free with no restrictions. I began to look at reviews and, on average, they could not even get a 2 star rating. There were numerous complaints about fraud, stealing identities, horrendous customer service, and lack of monitoring the site.
Prior to your joining anything, look at the online reviews first and go to more than one site for reviews. Remember, the more reviews, the better information for you. If there are just a few reviews and they are glowing, stay away. Something isn't right.

John Has Earned 96 Votes

John D.'s review of LinCare earned 10 Very Helpful votes
John D.'s review of RoboForm earned 2 Very Helpful votes
John D.'s review of HP earned 6 Very Helpful votes
John D.'s review of Roku, Inc. earned a Well Said vote
John D.'s review of Quicken earned 4 Very Helpful votes
John D.'s review of WowWay earned 5 Very Helpful votes
John D.'s review of TripAdvisor earned 2 Very Helpful votes
John D.'s review of 1channel.ch earned 4 Very Helpful votes
John D.'s review of AT&T earned 5 Very Helpful votes
John D.'s review of Roku, Inc. earned 2 Very Helpful votes
John D.'s review of Norton earned 3 Very Helpful votes
John D.'s review of Match.com earned 7 Very Helpful votes
John D.'s review of Ask.com earned 7 Very Helpful votes
John D.'s review of McAfee earned 3 Very Helpful votes
John D.'s review of Malwarebytes earned 7 Very Helpful votes
John D.'s review of HP earned a Well Said vote
John D.'s review of Match.com earned a Well Said vote
John D.'s review of Dell earned 2 Very Helpful votes
John D.'s review of Spokeo earned 3 Very Helpful votes
John D.'s review of Abe's of Maine earned a Very Helpful vote
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