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  • Reviews 28
  • First to Review 10
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About Me

Just an average Joe with an intense interest in dogs.

How I Can Help

I have no technical expertise but hope that my expressed experiences with sites will be helpful to others. I must admit that I get more from Site Jabber than I am capable of contributing.

Interests

Dogs, mountains, oceans, native wildlife, and wide open places.

28 Reviews by John

Sort by: Most recent

Malwarebytes

Malwarebytes

10/6/13
This program is fantastic but it is for MALWARE only and NOT intended to be an anti virus program. It is reliable, works in conjunction with my antivirus program, and has saved me from many potentially malicious "Malware" attempts. You would be shocked at how many there actually are. It also detects "Adware" that is suspicious, informs you, and quarantines it. You can review this "Adware" in the Malwarebytes program and either keep it or discard it.
This program is user friendly and was recommended by a friend who works for Dell. Lastly, if you want something that it blocks, you can add whatever you want to the allow list. Read about it at Cnet.com. If you want real time protection, you need the Pro version which costs about $25-$30. The free version simply lets you scan for malware after the fact.
Quicken

Quicken

2/7/13
I was sold on Quicken for years, until I lost all my bank account data for 2012 The program only included entries up to 10/2011 and it is now 6/2012. All data in my back-up file on my desktop was the same. I called customer service and, of course, got India. Instead of giving me support, they wanted to charge to help me. Indian customer service is a scam. To date, I have dropped all services from AT&T, MacAfee, Dell, and many others. There are companies in America who only give American customer support and they are fantastic. I urge you to ensure that you do not get India as customer service, if you ever buy a product. They are a greedy and dishonest group who will try to mild every dime from you and still not be of any help. Thank God I had a back-up on a Western Digital external hard drive which permitted me to restore my 2012 information. STAY AWAY FROM INDIA!
WowWay

WowWay

5/30/12
Excellent customer service and provider. No more customer service from India, and no more of India trying to sell you a service package without helping you. AT&T has gotten too expensive, provides the worst customer service (See Consumer Reports article), has restrctive hours for help with the Internet, and the products are below average. WOW gives you 15MPS Internet connection as compared to AT&T which gives you 3MPS, if you are lucky. Also, WOW is AMERICAN based and is located in Colorado Springs with customer service 24/7 in Colorado and Alabama. They give you a phone service (land line) with free toll and incoming calls plus 100 free minutes for local and long distance/month.
I urge you to look into their services, if it is located in your area. The cost is only $7 more per month, and you can negotiate price and have your installation waived. The only drawback is outsourcing installation. INSIST on having a WOW employee install your lines, and do not be afraid to ask the installer if he is contracted. The contracted individuals will not do anything which is not their job but WOW employees will help you with everything from setting up email to figuring out how to set up other devices you might have, such as, Roku.
AT&T

AT&T

5/7/12
This is a letter sent to AT&T Corprate Headquaters. It summarizes their sevices.

To Whom It May Concern:

I wanted you to know that I will be canceling my phone and Internet services provided by AT&T for the following reasons:

1. I will no longer deal with India customer support,
2. Your Internet is too slow, and I have the Pro version,
3. Your office hours for customer support are unacceptable.

I tried to upgrade my service with you and all I got was the run around with a bunch of automated questions. Then I was given an automated response stating that your offices were closed.

WOW! has customer service 24/7, you speak to a human being, and they are from America. As you know, Consumer Reports latest issue rates your business quite low and WOW! gives more for less money.

With the customer service you provide in conjunction with the Consumer Reports article, I am confident that I am not the only individual who will be switching providers.
Dell

Dell

3/30/12
The product is good but customer service stinks. Try calling for help and you'll get India that will refuse to give you an American agent. Then they try to sell you additional customer support. I have a $1500 Dell and cannot get America to help me so I'm going with Apple.
Apria Healthcare

Apria Healthcare

1/4/12
This is a company that has medical supplies, such as, CPAP machines and oxygen producing machines. Stay away from them because they are a billing nightmare. They double and triple bill your insurance company and still send you bills the insurance company paid. It took me 7 months to staighten out the mess they created, and they have done this on more than one occasion.
RoboForm

RoboForm

1/3/12
This is a very convenient program, and I would recommend it. The older version is a bit better in that the newer version has problems with accessing banks and some other sites. You will have all the ID and password information there, but it now takes more steps to get to some sites. The older version took you to the site with one click. Also, everything is encripted so you do not have to worry. Lastly, it is not currently compatable with McAfee but this comes as no surprise knowing all the problems McAfee has.
Go to Cnet.com and you can get a free version but the free version only permits you to use approximately 10 passwords and IDs. If this is all you need, go for it at no cost to you.
McAfee

McAfee

1/3/12
The customer service for this company is horrendous. You will get India, they will not understand your problems, they will try to sell you a service plan for $169/year, and they will refuse to connect you with America. The product lets viruses through and, when you try to get clarification regarding how to remove them, you get India again and another sales pitch. I had a 5 year subscription with McAfee and cancelled it.

John Has Earned 96 Votes

John D.'s review of LinCare earned 10 Very Helpful votes
John D.'s review of RoboForm earned 2 Very Helpful votes
John D.'s review of HP earned 6 Very Helpful votes
John D.'s review of Roku, Inc. earned a Well Said vote
John D.'s review of Quicken earned 4 Very Helpful votes
John D.'s review of WowWay earned 5 Very Helpful votes
John D.'s review of TripAdvisor earned 2 Very Helpful votes
John D.'s review of 1channel.ch earned 4 Very Helpful votes
John D.'s review of AT&T earned 5 Very Helpful votes
John D.'s review of Roku, Inc. earned 2 Very Helpful votes
John D.'s review of Norton earned 3 Very Helpful votes
John D.'s review of Match.com earned 7 Very Helpful votes
John D.'s review of Ask.com earned 7 Very Helpful votes
John D.'s review of McAfee earned 3 Very Helpful votes
John D.'s review of Malwarebytes earned 7 Very Helpful votes
John D.'s review of HP earned a Well Said vote
John D.'s review of Match.com earned a Well Said vote
John D.'s review of Dell earned 2 Very Helpful votes
John D.'s review of Spokeo earned 3 Very Helpful votes
John D.'s review of Abe's of Maine earned a Very Helpful vote
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