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John C.

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1 Review by John

SmartBuyGlasses

  • SmartBuyGlasses

“Worst customer service!”
10/13/17

I purchased ray ban sunglasses, after a week and I checked order status they are discontinued.

So I canceled it and customer service contact me again after refund, they said it is in stock.

I made purchase again and waiting for another week to find out they are discontinued again even same item is available at rayban website.

What a waste of time and worst customer service.
I think they just try to keep your money till you find out it is not shipped and cancel it.

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  • 93.4K Views
Helpful  (3)
Thank you
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SmartBuyGlasses S. – SmartBuyGlasses Rep

Hi John,

Thank you for your review.

I can't express enough how sorry I am about the situation as this is not the kind of service I expect you to receive. We would love to check what happened on the order and resolve the concern as soon as possible for you. Thus if you can send us a private message with your order number that would be much appreciated.

We hope to hear from you soon.

Sincerely,

John
SmartBuyGlasses

John Has Earned 3 Votes

John C.'s review of SmartBuyGlasses earned 3 Very Helpful votes

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