It is now March 6 I have followed up with Australia Post and they have no record of the number quoted by Banggood. The second order I have been asked to be patient for also has not arrived 3 months after the order was placed and paid for. How much longer will this process take?
Dear John C., we apologize for this inconvenience. We check the order 22601667 has arrived in your country. Would you like to confirm your shipping address and check your postal box or if any relative or neighbour accepted the delivery and signed for you? You could also contact your local post office with your full name and this number A00037161228012J, to make sure that the package was not held by them by mistake. And for order 22602623, it was shipped to you on 2017/1/23 by Air Parcel Register. The estimated time is 7-25 business days(weekends not included). Please wait a few days for its arrival. Hope for your kind understanding and look forward to your reply.
Best regards,
Banggood Teams