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You buy something for a gift and something totally different arrives. So you spend 15 minutes on hold to their 'customer services departement' which isn't staffed and is overseas. No European number (I'm in UK). Emails go unanswered.
It may as well be a scam as I have a terrible product that I didn't order and no way to get a refund.
AVOID THESES SHYSTERS because it's a glorified scam
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Hi John,
We're very sorry to hear your order wasn't as expected. If this matter was not resolved, please contact us so we can assist you. You can reach us at social@cafepress.com. Or, you can call our international number: 1-919-323-4480. We are available:
8:00am to 10:00pm EST (GMT-4), Monday - Friday
9:00am to 6:00pm EST (GMT-4), Saturday