John C.

I purchased a Guardian protection plan with Bobs Discount Furniture. I sent a picture of the scratchs that were covered under the policy and they denied my claim and they refused to pay or replace a new table. They are scaming customers to buy insuranceon the furniture they tell you if anything happensto the furnitureits covered for 5 years. Then when you start a claim they deny your claim even thoe it specifically says its covered on the contract. The Contract definitely covers scratches and they said the picture was a fade not a scratch never ever sent a representative to check out the scratchs. The table set was $682.91 with the $69.99 goof proof plan. I purchased from Bobs furniture. I am definitely going to sue the company in small claims court if this matter isn't rectified.