I ordered perfume and a month later it still hadn't arrived. I contacted customer service and they told me their security team had voided my purchase and I should resubmit. I resubmitted and they said it was denied again because of a bad telephone number.
I had input the wrong number and I emailed them the correct number. At this point they tell me that because I gave the wrong number twice, I was a high risk of being fraud and they would not be processing my order.
By itself, this is somewhat reasonable, but combined with all of the other bad reviews something fishy is going on and I recommend staying far away from this site.