John C.

My experience with H&D is wholly negative. Last year, they sent my multiple gifts to one recipient, instead of to the intended recipients. This year, I spent 30 minutes trying, unsuccessfully, to order via the website. I ended up calling, but the computer wouldn't pull up my gift list for the agent, so I had to reconstruct all of my several recipients. Unfortunately, my Christmas gifts were delivered in late November, despite specific instructions to deliver the week before Christmas. My Christmas gifts became Thanksgiving gifts, because of H&D's incompetence.
I received today, from H&D, a list of prior gift recipients charged to me. This included over $700 of fraudulent charges that I never ordered. Customer service has been dreadful in trying to pursue this.
Please avoid this HORRID company. I will await their response, or then report fraud and theft to the police.