John C.

From Mortichai to Tony just to name 2, I have had a good relationship with the staff. They are courteous and really helpful. Need anything and they re at your beckoning call. I find it helpful to talk to someone right after you order just to make sure all goes right. They help you out and guide you. Any problem and they are quick to reconcile it. They did right by me, therefore I wonder why all the bad reviews of their performance. Make sure to buy the insurance when buying the glasses. It is always helpful.
I believe they stand by their guarantees and are no scam artists as others have said.