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Hello John,
My name is Barbara, and I am the Brand Monitoring Specialist with BioTrust Nutrition. I sincerely apologize that our products did not meet your expectations, and I'd like to offer my assistance in resolving your complaint.
First off, I'd like to clarify a few details. LeptiBurn is a stimulant free formula. While it does contain a Green Tea Extract that is standardized for 98% polyphenols and 45% EGCG, it contains less than 1 milligram of caffeine per serving (a cup of coffee has approx. 95 milligrams). I believe the product you are referring to as "Belly Buster" is our product BellyTrim XP. This, too, is a stimulant free formula. I'd like to reassure you that the sleeplessness you experienced with these products is not common, and it's important that I document your reaction. Your safety, satisfaction, and results are our priority.
BioTrust has a 1 Year Money Back Guarantee. While we do ask that our customers return their empty and unused bottles for a refund, I happy to issue you a full refund, document your reaction, as well as ensure you are unsubscribed from our newsletters. Please allow me the opportunity to assist you. You may send me a private message through this website, or you can contact me with my email address below.
Thank you for sharing your feedback, and for being a valued BioTrust customer!
Barbara Tajner
btajner@biotrust.com
Brand Monitoring Specialist