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John B.

  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since March 2017

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    341

Review Distribution

2 Reviews by John

3/31/17

I have been using Expedia pretty much exclusively since 2010. Their website is outstanding and the few times I have hit a travel glitch their customer service department took care of me with no issues. Once I was stranded in Beijing because a connecting flight to Chengdu was cancelled. A call to Expedia on my cell phone led to a local hotel booking and the first flight out the next morning within 10 minutes. As a Gold member I receive lots of hotel and car upgrades which are a great touch!

3/31/17

Ordered a 6 week supply of their supplements "Belly Buster" and "Leptiburn" in order to increase my metabolic rate and help burn unwanted belly fat. That cost me close to $400.00 Cdn. After ordering I was inundated with email spam pushing their products (about 20 per day) and offering phony discounts and special "bonus gifts" which turned out to be discounts on more of their products if you ordered. The products were ineffective and loaded with Caffeine which gave me trouble sleeping. STAY AWAY from these hucksters is my advice.

barbarab248
Barbara T. – BioTrust Nutrition Rep

Hello John,
My name is Barbara, and I am the Brand Monitoring Specialist with BioTrust Nutrition. I sincerely apologize that our products did not meet your expectations, and I'd like to offer my assistance in resolving your complaint.

First off, I'd like to clarify a few details. LeptiBurn is a stimulant free formula. While it does contain a Green Tea Extract that is standardized for 98% polyphenols and 45% EGCG, it contains less than 1 milligram of caffeine per serving (a cup of coffee has approx. 95 milligrams). I believe the product you are referring to as "Belly Buster" is our product BellyTrim XP. This, too, is a stimulant free formula. I'd like to reassure you that the sleeplessness you experienced with these products is not common, and it's important that I document your reaction. Your safety, satisfaction, and results are our priority.

BioTrust has a 1 Year Money Back Guarantee. While we do ask that our customers return their empty and unused bottles for a refund, I happy to issue you a full refund, document your reaction, as well as ensure you are unsubscribed from our newsletters. Please allow me the opportunity to assist you. You may send me a private message through this website, or you can contact me with my email address below.

Thank you for sharing your feedback, and for being a valued BioTrust customer!

Barbara Tajner
btajner@biotrust.com
Brand Monitoring Specialist

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