John B.

I traded airline points for a subscription, and the delivery of Saturday weekly has been poor the paper has arrived about 60%of the time. When calling customer service all I get is a credit, one person said they would stop delivering through the newspaper delivery service and begin mailing it to me, but that has not changed, so at the end of one of the most tumultuous weeks of the market I cannot access the info, because no deliver, and because I used airline points I cannot access it online when I put in my account number. It is poor that you expect me to subscribe after giving me such poor service