John B.

So the app claims to be able to recover deleted text messages... This is from thier support:

"Thank you for contacting KidBridge Customer Support.

If the teens is deleting the messages while away from the home those message will not pick up in a backup. The only messages that will be retrieved will be if they are deleted while in the home under the same WiFi connection as the computer the program is installed on."

I don't know about you, but my kid doesn't wait until he gets home to delete messages. If you cant recover all the messages, don't make the blanket statement that you can. This is on thier website:

"SMS & Deleted Messages
Gain constant access to your child's SMS, iMessages, and deleted messages."

I tried for weeks to get a single connection to get the device's back ( been in IT for almost 20 years), and the process was just horrible to follow, and to work consistently.

Save your time, and money and find another service. Ever since Teensafe became Kidbridge, it went downhill.