john b.

I purchased a dewalt jigsaw from buyaparcel, the start of my problems. It has taken buyaparcel over 3 weeks to rectify.the item arrived after a few days with a clearly faulty battery, i notified buyaparcel and a swap it was arranged to replace faulty battery. Delivery was arranged by buyaparcel which I had to take a day off work to hand over faulty battery but buyaparcel gave me tracking details that did not work. I stayed in all day no delivery. When I contacted buyaparcel the girl had to ask me for tracking details & could not track parcel. A return was arranged again by buyaparcel, parcel was collected nearly a week later when I contact buyaparcel im asked for tracking details for package this company arranged... eventually after over 3 weeks & down a days pay I received payment for faulty goods,,, in future I shall be staying with companys I can trust like toolstop & ffx to name but 2. I wont be dealing with buyaparcel again