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1 Review by John

JCPenney

JCPenney

10/20/18

Purchased a refrigerator from JC Penny with some hesitancy knowing I would have paid $100 dollars more at Best Buy or Home Depot. Very much regret it!! They delivered with a major dent in the side which the delivery guys sure knew about but never mentioned it when they installed. I have been trying to get it replaced over the past two months. After 4 reschedules and miscellaneous excuses about why they could not deliver each time, they showed up on the fifth try. Of course the refrigerator they were going to replace was damaged even more than the original one. Why even show up?!! So, now going on my sixth ridiculous try...Just buy from Best Buy or Home Depot and seriously do not waist your time. Good luck new CEO!

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