Thumbnail of user johnb1548

John B.

Contributor Level

Total Points
84

1 Review by John

  • Boohoo

5/13/18

I was contacted by my bank who made me aware that my card was fraudulently used on boohoo within 3 hours of a purchase on their site and on Nike. Immediately I contact both companies and keep in mind I had the time of purchase, amount, and the card numbers for which they used. Nike got it taken care of made sure the shipment was not sent and the payment was NOT processed. Literally with 15 minutes that was all taken care of. Now for BooHoo, their "customer service" has to be the biggest joke that will never be funny. They dont have a contact phone number just an email service which is always and EXTREMELY huge red flag. So I contact them via email and they took their sweet ever loving time. Literally, they reply to my card being fraudulently used on their site by 1) charging my card 2) telling me to contact my bank and 3) Shipped the items. This is a very AWFUL JOKE of a business.

John Has Earned 4 Votes

John B.'s review of Boohoo earned 4 Very Helpful votes

John hasn’t received any thanks yous.

John doesn’t have any fans yet.

John isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user brookedanae88
Brooke D. reviewed Boohoo
3/28/24

This place has zero customer service. Good luck ever getting in contact with anyone. They didn't...

Thumbnail of user vanessac821
3/18/24

My package was stolen and they don't want to refund me my money or do not want to send me my...