John B.

I ordered 2 giftcards ($100) each on 12/15 for Christmas gifts. Rec'd an email on 12/17 that during the order process, one of the gift cards was processed and the other cancelled. I will need to reorder the other gift card. I authorized a payment on 12/15 for $200... they will issue a refund of $100 within 14 days. So they want me to wait 14 days for my money and I need to place a separate order to get the other $100 gift card. Customer service is a joke. I don't want a refund... I want 2 TWO gift cards ($100 each) delivered to my house for Christmas. I don't want 1 and then order another. I've been promised a supervisor would call me and have yet to receive that. Christmas is in just a few days and all I want is a flipping gift card that I paid for delivered. No shipping confirmation can be provided... DO NOT... I REPEAT... DO NOT ORDER FROM DISNEY.COM!