I just saw the one review on here, so had to chime in. I've used this site a number of times, mostly for gold. And few times for mounts. Only once did my gold take longer than an hour to receive, and they gave me a 10% bonus for the added wait. Mounts were delivered quickly, no issues what so ever. They answer the online chat very quickly, and other than being a bit slow that one time, have been perfect.