I ordered a delivery to Australia for my daughter. Worst experience of on line shopping I have ever in my life had. I sent 3 emails to their contact us link... not one reply. They did not resolve the problem... I messaged them on Facebook... no reply once again. Telephone call not answered... I was calling from Spain. Had to end wait of call. I still have had no reply to any of my messages. Since my order was placed in October 2017... today is 7th December 2017! Rubish shop and will never use them again!